586.77!!!! 586.77!!! That is completely ridiculous, I know I was suppose to call them right as I lost the phone, but I was in Mexico on a trip and I didn't want to deal with that and it really wasn't easy getting the number to AT&T to suspend my phone when I'm on a Sprint Business Trip. So I lost my phone like on 04/30/08 around 8-9ish and here are the changes on my bill... Oh and I'm going to show you the numbers dialed, beside my numbers because who the hell am I going to call in Mexico and San Diego... I have no one I know living in those areas!
The line on the last one is where it's about the time I lost the phone... I think it might be a little lower too... Like seriously how the hell does this dude put close to 8MB of downloading on one session of browsing on my phone? I don't think I do that regularly! I'm annoyed I know I know I shouldn't called AT&T right as I lost it but I wasn't thinking correctly the whole trip... I just thought it could be returned back to the hotel and everything will be fine... NOPE didn't show up (of course) That's why I'm usually never optimistic I hate thinking that way, the world screws you over and good things usually don't always happen to good people.
When I got back from Mexico, the next day Monday (05/05/08) I called to report it stolen... They suspended my account, that was easy yeah whatever... I called again I think Tuesday to activate an old phone I had laying around said they're not able to use my old sim because once it's deactivated it's deactivated and I'll have to go to an AT&T store to get one for free... I just thought whatever I rather just wait to get my stimulas check to get me another iPhone because really... I love that phone that has been part of me so long and it's just great. Wednesday I got my money and reactivated the phone and purchased the iPhone for 599.99 (less than what I paid for, for my 8gb phone because I purchased that on the first day) and activate it through iTunes that I have done previously with my last phone. Got an email saying my AT&T bill is ready... didn't check it til tonight (05/12/08) or midnight I guess... I was SHOCKED~!! SHOCKED!!! How much my bill was it's higher than what I paid the damn phone for!
I called AT&T just a little bit ago and explain my issue and the agent (Sheila) was saying that she can only credit me 200 bucks for courtesy... yeah right, that's ridiculous, that's still almost 400 bucks I have to still pay them and the charges are even more than that... I really didn't want to escalate the call to the supervisor but I need help I can't pay this bill, I waited probably 10 minutes for the supervisor (Louis) to come on, I explained the issue all he said that he can do is send some kind of investigation ticket to the "lost and stolen" department or whatever and they'll get back to me usually within 30 days... 30 days? But my payment is due on the 28th... I have great credit ya'll I have never paid any of my bills late ever. I hope they get back to me before that date... This sucks! I shouldn've asked for some kind of retentions department, they know they got me locked on a contract... and I can't threaten to go somewhere else if I have this damn iPhone because no other service provider has it... I better get my way when they contact me again!
3 comments:
So it looks like the phone racked up data charges more than anything right? I could be totally wrong too. I can't believe that it all happened like that!!!! Crazy!!!!
WOW. Good Luck on getting that figured out.
Let's all call those numbers and harass them! YOU OWE ME 500 BUCKS BITCH!
Post a Comment