Wednesday, November 23, 2005

New Yorkers are MEAN! You know what I'm saying?

So working here at my job troubleshooting for the Nextel Blackberries is tough. All these damn people wanting to fix there blackberry and they are so damn rude sometimes. You know what I'm saying? I'm so happy when I get a very patient person I mean they should be nice to us. We're the ones who they go to when something of theres is messed up! You know what I'm saying? Also talking from people nationwide, I have came to the conclusion that New Yorkers are MEAN! You know what I'm saying? This chick called me I have to ask for her information and stuff and she was so mad that we have to get this everytime she calls. You know what I'm saying? This is how the conversation kinda went I don't remember her name or exactly what she said but close enough...

Thanks for calling Sprint together with Nextel Blackberry support my name is Otis, may I have your first and last name please?
MY God! Rita Watson!
Ok and your blackberry phone number?
I already told you this! It's 152-555-2929! What else do you want MY BLOOD?
Uhh No Just your blackberry model type
7520! I already TOLD YOU!
Uhh were you transfered to me or...(Thinking she might have gave this info to another Tier and having to repeat herself)
No, It's just everytime I call you I have to give this information! Isn't there a way that it would come up for you so you don't have to ask all the time?
Sorry but we have to make a different ticket every call
Well that system is fucked up!
I'm sorry i can't do anything about that... and can I have the state you are currently at?
NEW YORK!!
(You know what I'm saying?!)

She was soo mean I didn't know what to do. I helped her with her problem though so whatever. She wasn't even greatful damn new yorkers! You know what I'm saying? Yeah so talking to people on the phone isn't the greatest thing especially when you really don't know much about what you are trying to fix for them. At times they already know what's up more than you they just don't have the ability to do it. You know what I'm saying? Oh well I'll get the hang of it, they should just give us all blackberries to know it better even if it was for like a month or something that would be great! You know what I'm saying? Anyway I'm done talking so Thanks for calling sprint!
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...... YOU KNOW WHAT I'M SAYING?!

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